Harriet Dominique retired from USAA in December of 2021, after 32 years of dedicated service to the association, its employees and membership. Dominique grew up rooted in values instilled by her parents: humility, faith and service. She remained anchored to those values to lead all philanthropic and DEI strategies, including related investments, engagements, data and analytics, reporting and oversight of CR and DEI communications for USAA, a $40B net worth, 36,000 employee financial services Fortune 100 company.
Under Dominique’s leadership, USAA developed a focused, data-driven and results-oriented approach to CR strategies and impacts, aligned with USAA’s Mission and Brand. She oversaw the transformation of the USAA Educational Foundation to improve financial readiness among military service members and their families. Additionally, she drove significant, increased commitment for USAA CR, more than doubling their financial investment to 1% of Pre-Tax Income and the addition of two paid volunteer days. Lastly, she led the development of USAA’s strategic vision and imperative to advance DEI, to include a three-year $50 million philanthropic commitment to help close gaps in education, job training, employment and wealth building.
Dominique is widely recognized as a champion for military philanthropy and social impact and is sought-after for public speaking, mentoring, and guiding strategies to support the military and veteran community and DEI. She has been recognized and received numerous awards for her passion and commitment to military families and inclusion for all. While she has held a wide variety of leadership positions throughout her career, Dominique remains most proud of starting at USAA, in 1989, as an entry-level call center representative. She is grateful for the privilege of supporting those who dedicate and sacrifice so much for our nation through military service.
